Shipping policy
International shipping:
Shipping Policy
Last Updated: [12/19/2024]
At Edmond’s Co., we strive to deliver your orders quickly and efficiently. This Shipping Policy outlines the terms and conditions for shipping within the United States and internationally. Please read this policy carefully before making a purchase.
1. Processing Times
• Order Processing: All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• Delays: Processing may take longer during peak seasons or due to unforeseen circumstances. We will notify you via email if your order is delayed.
2. United States Shipping
We offer several shipping options for customers within the United States:
Shipping Methods:
• Standard Shipping: Delivered within 3–7 business days.
• Expedited Shipping: Delivered within 2–3 business days.
• Overnight Shipping: Delivered within 1 business day.
Shipping Rates:
• Shipping rates are calculated at checkout based on your location, the shipping method selected, and the weight of the package.
• Free Shipping: Orders over $[$30] qualify for free standard shipping.
Tracking:
• Once your order ships, you will receive a confirmation email with tracking information.
3. International Shipping
We proudly ship to select countries worldwide.
Shipping Methods:
• Standard International Shipping: Delivered within 7–21 business days, depending on your location.
• Expedited International Shipping: Delivered within 5–10 business days.
Shipping Rates:
• International shipping rates are calculated at checkout based on your destination, shipping method, and package weight.
Customs, Duties, and Taxes:
• Customs Fees: International shipments may be subject to customs fees, import taxes, or duties imposed by your country. These charges are the responsibility of the customer and are not included in our shipping rates.
• Please check your local customs regulations before placing an order.
Restrictions:
• We cannot ship to certain countries due to restrictions or carrier limitations. If we are unable to ship to your country, you will be notified during checkout.
4. Order Tracking
• Tracking numbers are provided for all orders once shipped. You can track your package using the link provided in your shipping confirmation email.
• Please note that tracking updates may vary for international shipments due to customs processing.
5. Lost or Delayed Shipments
• United States Orders: If your order is delayed or lost during transit, please contact us within 10 days of the expected delivery date.
• International Orders: For international shipments, delays caused by customs are beyond our control. If your package does not arrive after 30 business days, please contact us for assistance.
6. Incorrect Shipping Information
• Customers are responsible for providing accurate shipping information. Edmond’s Co. is not liable for orders shipped to incorrect or incomplete addresses. If an error is identified, please contact us immediately at [Edmonds1034@gmail.com].
7. Contact Us
If you have any questions or concerns regarding shipping, please reach out to our customer service team at:
• Email: [Edmonds1034@gmail.com]
• Phone: [(717)406-8498]
Thank you for choosing Edmond’s Co. for your health and beauty needs! We’re committed to delivering your products with care and efficiency.
Let me know if you’d like to further customize this policy!